Instrument Support

Surface Measurement Systems’ dedicated Support team offers technical guidance and assistance to all our users.

In addition to working directly with you to provide solutions to your Support queries, we offer a range of Instrument Support Plans. Each offers varying levels of aftersales support, access to exclusive learning courses, discounts on experiment consumables, and more. You can find out more about the plans we offer by clicking here.

Global Telephone & Online support

Surface Measurement Systems offer technical support by telephone or e-mail to all our customers. If you wish to get in touch with us, please use the following options.


+1 610 798 8299


+44 (0)208 795 9400


[email protected]


[email protected]

Let us know your issue

To leave a detailed request for assistance from our support team, simply use the button below to let us know the issue you’re having, and we will come back to you promptly with a solution.

Submit Support Query