Current Vacancies

International Sales and Marketing Co-ordinator

West London, UK | Competitive Salary

Benefit from a great opportunity to join a dynamic, market-leading scientific company as a member of the fast-growing marketing and sales team. Surface Measurement Systems develop and engineer the world’s leading range of sorption analyser instruments, with a team made up of experienced scientists, engineers, R&D specialists, salespeople, and marketers.

As International Sales and Marketing Coordinator, you will be working with the Business Development department to deliver on key sales initiatives around the world. From developing relationships with regional sales agents to executing global marketing plans, this role will allow you to utilise and develop a variety of skills. The candidate will also play an important part in supporting the fast-growing marketing team with the coordination of exciting new initiatives, exhibition campaigns, as well as maintenance of online learning portals.

To join the friendly, collaborative, and hardworking team at Surface Measurement Systems, apply now.

About Surface Measurement Systems

Surface Measurement Systems (SMS) is a technological market-leading manufacturer of advanced scientific instruments for solids characterisation. Founded by Professor Daryl Williams of Imperial College, the company is looking to recruit a Senior Application Scientist to join their science team in Q1/Q2 2022. This is an exciting opportunity to join a growing SME company that achieved a record year in 2019, are based in West London, and has offices in the USA and Asia. SMS instruments are used to characterise all types of solid-state materials from pharmaceutical powders to aircraft composites and are used by 100’s of the world’s leading companies and universities including NASA, IBM, Google, MIT, Pfizer, Astra-Zeneca, and Imperial College.

Role Description & Responsibilities

International Channel Sales & Marketing Support:

  • Educate global sales partners about product portfolio and complimentary services offered.
  • Data entry into the CRM system for sales leads and suspects of interest.
  • Responsible for general administrative work related to the channel marketing and sales pipeline
  • Address partner-related issues, sales conflicts and, pricing queries in a timely manner.
  • Support and guide partners to create and execute business plans for their region
  • Develop positive working relationships with global partners to build business.
  • Develop process improvements to optimize partner management activities.
  • Marketing assistance with updating database with historical information.
  • Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities.
  • Planning & executing training schedules for third party distributors.
  • Event management for channel partners-related activities, demos brochures resources needed.
  • Assist in the coordination and delivery of online customer services
  • Other duties may be assigned depending on the needs of the business

Required Skills & Experience

The position of International Sales & Marketing Coordinator requires experience in a broad range of capabilities, including but not limited to:

  • Use & understanding of CRMs and account systems
  • Exceptional communication skills, both written and verbal
  • Understanding of e-marketing
  • Quick learner
  • Confident liaising with internal and external stakeholders
  • Confident working independently within a wider team
  • Technically & commercially sound
  • Ability to coordinate multiple projects, and manage time appropriately

Preferred Skills & Experience

  • Basic understanding of Odoo as CRM system
  • Ability to comprehend basic scientific information and break it down into a simplified commercially understandable copy.
  • Experience of Windows® Window 7/10 and Microsoft Office 2016 or later office suites or later operating systems.
  • Strong experience using Microsoft Excel
  • Experience using Microsoft SharePoint

Qualifications & Education Requirements

Candidate should have a degree, or equivalent experience, in business or marketing or science or engineering

Additional Notes

You will be working in a small team with others and should not only be able to work as a member of a team but must also be self-reliant and show personal initiative.

Acknowledgment

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and, qualifications required of employees assigned to the role.

How to Apply

Closing date for applicants: 18th March 2022

Apply Now

Technical Inside Sales Associate

Allentown, PA, USA | Competitive Salary

Surface Measurement Systems (www.surfacemeasurementsystems.com) manufactures state-of-the-art laboratory instrumentation for particulate solids characterization based on sorption science. Our products are sold worldwide into leading R&D industrial laboratories as well as government and university environments. We are the technology market leader for our sector and combine innovative scientific instrumentation with scientific excellence.

Our continued growth has created a new opening for an inside sales position joining our established, successful sales team. This is an opportunity to join a multi-disciplined team environment introducing new products and developing new market opportunities, with the potential to advance at a personal level.  The position will be focused on selling software upgrades, consumables, and service contracts to our instrument install base.  The candidate will work collaboratively with our current team of established technical field sales managers.  Maintaining and fostering customer relationships through digital outreach and traditional face-to-face visits will be required.  In addition, growing the number and quality of qualified sales leads will be a key metric for this position.  This includes lead generation and database management using our CRM solution (Odoo).

You will be promoting SMS products and services to pharmaceutical, polymer, chemical, construction materials, packaging, nano-materials, bio/medical materials and defense markets, selling our research instrument and support solutions to the scientific community across these defined markets.

Field visits to customers, potential customers as well as exhibitions and meetings means that successful applicants should plan on a minimum of 25% travel. Flexibility of schedule to meet changing deadlines including the ability and willingness to travel is important.

You will work closely with product specialists, sales managers, staff scientists and the senior management team in this new role.

To join the friendly, collaborative, and hardworking team at Surface Measurement Systems, apply now.

Skills and Experience

  • 4-year college degree. Majors or minors in science or engineering, preferably materials science, chemical engineering, chemistry, or a related area are a plus.
  • Very good knowledge of the digital marketing techniques described above, including SEO, which will allow us to generate high quality leads for our sales team and distributors.
  • Knowledge and/or experience of the scientific instrumentation industry would be advantageous.  Experience of either thermal methods, chemical spectroscopy, particle characterization, polymer characterization, surface chemistry or food characterization would be especially helpful. An understanding of physical chemistry would be highly advantageous.
  • Self-starter, target-oriented and thriving on success with proven ability to follow through on tasks and plans including the ability to work unsupervised.
  • Excellent written and verbal communication skills, with a confident presentational style.
  • Ability to produce and adhere to monthly sales report deadlines and yearly sales targets.
  • Sales staff with a consultative sales approach and a mature attitude should apply.
  • Excellent interpersonal and relationship management skills with a desire to develop personal and professional abilities. Ability to work well with all levels of personnel.

Package:

This position has an attractive starting base salary and an incentive package that offers realistic potential for longer term stability and growth.  Total compensation is comprised of a base salary plus commissions tied to sales volume. Benefits package including medical, vision and dental insurance, life insurance and IRA. Opportunities exist for career development in a growing international company for customer focused aspiring sales professionals.

Apply Now