Technical Inside Sales Associate
Allentown, PA, USA | Competitive Salary
Surface Measurement Systems (www.surfacemeasurementsystems.com) manufactures state-of-the-art laboratory instrumentation for particulate solids characterization based on sorption science. Our products are sold worldwide into leading R&D industrial laboratories as well as government and university environments. We are the technology market leader for our sector and combine innovative scientific instrumentation with scientific excellence.
Our continued growth has created a new opening for an inside sales position joining our established, successful sales team. This is an opportunity to join a multi-disciplined team environment introducing new products and developing new market opportunities, with the potential to advance at a personal level. The position will be focused on selling software upgrades, consumables, and service contracts to our instrument install base. The candidate will work collaboratively with our current team of established technical field sales managers. Maintaining and fostering customer relationships through digital outreach and traditional face-to-face visits will be required. In addition, growing the number and quality of qualified sales leads will be a key metric for this position. This includes lead generation and database management using our CRM solution (Odoo).
You will be promoting SMS products and services to pharmaceutical, polymer, chemical, construction materials, packaging, nano-materials, bio/medical materials and defense markets, selling our research instrument and support solutions to the scientific community across these defined markets.
Field visits to customers, potential customers as well as exhibitions and meetings means that successful applicants should plan on a minimum of 25% travel. Flexibility of schedule to meet changing deadlines including the ability and willingness to travel is important.
You will work closely with product specialists, sales managers, staff scientists and the senior management team in this new role.
To join the friendly, collaborative, and hardworking team at Surface Measurement Systems, apply now.